FAQs
Frequently Asked Questions
Yes, all our road-legal number plates are made to be fully compliant with UK DVLA and BSAU 145e standards. Please note that show plates are intended for off-road, display, or private use only and are not legal for use on UK roads.
We aim to dispatch all orders the same working day or the next working day after the order has been placed. However, delays may sometimes occur due to stock availability, high order volumes, courier delays, weekends, or bank holidays.
After you place an order, you will be sent a link where you can upload or send us your documents securely.
By law, we are required to check these documents before supplying road-legal number plates. We are also required to keep a record of the documents for 3 years.
You must provide one document to confirm your identity and one document to confirm your entitlement to the registration number.
If the name on the identity document does not match the entitlement document, this is usually fine, as long as the correct entitlement to the registration number can still be shown.
| Documents to confirm identity | Documents to confirm entitlement to the registration number |
|---|---|
| Driving licence, with or without a photo | Registration certificate V5C |
| Utility bill, landline phone bill, council tax bill, or rates bill issued within the last 6 months | New keeper slip, also known as the green slip |
| Bank or building society statement issued within the last 6 months | Certificate of entitlement V750 |
| Passport | Retention document V778 |
| National identity card | Reminder to get vehicle tax or make a SORN V11 |
| Debit card or credit card issued by a bank or building society | Temporary registration certificate V379 |
| Police warrant card | Number plate authorisation certificate V948 or eV948 |
| Armed forces identity card | Trailer number plate authorisation certificate eV948/2 with a DVLA stamp |
| Letter of authorisation from a lease or hire company, including fleet operators | |
| Record of insurer’s name, reference and policy numbers for insurance-approved repairs | |
| PDF of vehicle details from the View Vehicle Record service from a lease or hire company | |
| Trailer registration certificate VTRC |
Yes, all our plates come with a 1-year warranty covering manufacturing defects and normal wear and tear. This includes issues such as letters falling off, bubbling, or reflective peeling.
The warranty does not cover damage caused by improper installation, misuse, bent plates, drilled plates, or plates fitted with screws directly through the plate.
Yes, 3D and 4D plates can be road legal as long as they meet UK DVLA and BSAU 145e requirements. This includes the correct spacing, font, size, material, reflectivity, and supplier markings.
Any plates that do not meet these requirements are classed as show plates and must only be used off-road, for display, or private use.